| Aware |
- Can describe key terms and fundamental concepts involved in identifying and investigating anomalies, assessing performance, and preparing reports.
- Can describe basic performance metrics, telemetry, and data analysis techniques used in monitoring system reliability.
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| Practitioner |
- Can support the identification and investigation of anomalies at key mission stages (e.g. during LEOP or end-of-life operations).
- Can assist in performance assessments, and contribute to the preparation of reports detailing findings and recommendations.
- Can apply standard procedures to help analyse data, document issues, and provide actionable insights to enhance system reliability and performance.
- Can communicate with management and customers to develop key performance measures and targets and reporting requirements for each mission taking account of customer Service Level Agreements (SLAs) where relevant.
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| Senior Practitioner |
- Can lead anomaly investigations, identify root causes and propose corrective actions.
- Can lead the preparation of reports detailing findings and recommendations.
- Can set priority levels for service restoration and maintenance activities.
- Can create dashboards and visualisation tools to track mission, spacecraft, and ground operations performance.
- Can communicate with cross-functional teams, manage the investigation processes, and ensure that findings are effectively communicated and addressed.
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| Expert |
- Can explain relevant international standards and specifications relating to the space industry, such as the Consultative Committee for Space Data Systems (CCSDS) and International Telecommunications Union (ITU).
- Can develop and implement new methodologies for real-time performance monitoring, anomaly detection, and reporting.
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